Using acoustic and thermal equipment to pinpoint hidden leaks in your water supply pipes, underfloor heating, or buried pipework — without digging up your property unnecessarily.
Free, no-obligation — we'll call you back fast.
Across Devon properties, we attend a consistent set of issues for this service. We explain the cause clearly before recommending any work.
Every visit follows the same structured process. As a result, you receive a consistent standard of work whether the job is a quick clearance or a multi-stage diagnostic survey.
We assess symptoms and isolate the likely blockage point. Furthermore, we lift the nearest manhole or use CCTV access to confirm the location before any clearance work begins.
We clear and clean drains using the right method for the issue. Therefore, you avoid both the under-clearing of repeat call-outs and the over-clearing of unnecessary work.
We provide practical recommendations to reduce repeat callouts. As a result, our customers typically see year-on-year reductions in drainage costs after their first visit.
Turn off your main water stop tap immediately — usually found under the kitchen sink or where the water main enters the property. If the burst pipe is near any electrics, turn off the power at the fuse box too. Drain your taps to relieve remaining pressure, then contact us for an emergency call-out. Do not leave a burst pipe unattended.
Your main stopcock is usually located under the kitchen sink, in an airing cupboard, or where the water main enters the building. Turn it clockwise to shut off the water supply. If you cannot find the internal stopcock, your external stop tap is typically in a small chamber in the pavement or driveway outside. South West Water can also shut off the external stop tap if needed.
Common signs of a water leak include: unexplained rise in your water bill; damp patches on walls, ceilings, or floors; sound of running water when all taps are off; drop in water pressure; mould or mildew in normally dry areas; soft or sunken flooring; and a water meter turning when no water is in use. Many leaks in older Devon stone properties occur in buried pipework — we use acoustic and thermal detection to locate them without unnecessary excavation.
A plumbing emergency in a rural Devon property can feel isolating. Here's a clear guide to what to do in the first few minutes — before the engineer arrives.
Heating AdviceBoiler repair or full replacement? It's the question every Devon homeowner faces sooner or later. Here's how to tell the difference — and when replacing saves money in the long run.