Burst pipes, failed boilers, serious leaks — our emergency engineers cover the full 20-mile radius from Tavistock including Okehampton, Launceston, and surrounding villages. No call-out fee.
Free, no-obligation — we'll call you back fast.
Across Devon properties, we attend a consistent set of issues for this service. We explain the cause clearly before recommending any work.
Every visit follows the same structured process. As a result, you receive a consistent standard of work whether the job is a quick clearance or a multi-stage diagnostic survey.
We provide a firm quote on site before starting. No surprises on the bill.
Submit your details and describe the emergency. We confirm coverage and give an honest arrival estimate.
The nearest available engineer heads to you. Arrival time confirmed when dispatched.
The engineer assesses the problem and provides a fixed price before any work starts.
Work completed to a professional standard. You pay the agreed price — nothing more.
We aim to reach most Tavistock addresses within 2-4 hours depending on call volume. For rural properties on the edges of Dartmoor, allow up to 4 hours. Our engineers cover the full 20-mile radius from Tavistock including Okehampton, Launceston, and surrounding villages. When you contact us we will give an honest estimated arrival time upfront.
Yes. Okehampton and Launceston are both within our standard service area. Okehampton is approximately 15 miles north-east and Launceston is 14 miles north-west of Tavistock. We also cover all towns and villages in between including Lifton, Yelverton, Horrabridge, and the Tamar Valley. Request a quote online and we will confirm coverage for your exact postcode.
We do not charge a call-out fee. You only pay for the work carried out, at a fixed price agreed before we start. This applies whether you are in Tavistock, Okehampton, Launceston, or the surrounding Devon and Cornwall villages. Emergency work is priced the same as daytime work — no hidden surcharges.
Yes. For planned work such as boiler servicing, drain jetting, or bathroom quotes, same-day appointments are often available if you contact us before mid-morning. For urgent problems — blocked drains, leaks, or heating failures — we prioritise same-day attendance wherever possible across the Tavistock area.
Turn off your main water stop tap immediately — usually found under the kitchen sink or where the water main enters the property. If the burst pipe is near any electrics, turn off the power at the fuse box too. Drain your taps to relieve remaining pressure, then contact us for an emergency call-out. Do not leave a burst pipe unattended.
Your main stopcock is usually located under the kitchen sink, in an airing cupboard, or where the water main enters the building. Turn it clockwise to shut off the water supply. If you cannot find the internal stopcock, your external stop tap is typically in a small chamber in the pavement or driveway outside. South West Water can also shut off the external stop tap if needed.
A plumbing emergency in a rural Devon property can feel isolating. Here's a clear guide to what to do in the first few minutes — before the engineer arrives.
Emergency AdviceA plumbing emergency in a rural Devon property can feel isolating. Here's a clear guide to what to do in the first few minutes — before the engineer arrives.